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“I can't take a month off.”
With Clean Slate
Detox takes about a week at home. We advise a week off work, then minimal disruption to work or family life.
FOR FAMILY AND FRIENDS · AUSTRALIA
Worried about someone's drinking?
You're not overreacting.
Watching someone you love struggle with alcohol is hard. Most people don't say yes to help the first time it comes up. There may be an option they are more open to: doctor-led alcohol treatment at home, with you there to support them. You don't have to work it out alone.
Free call · Confidential · No commitment
You don't have to work it out alone.
Our team is here for you too.
5,000+ clients treated
Doctor-led care at home
12 months of support
TRUST WHAT YOU'RE SEEING
If you're asking the question, it's worth looking into.
There's no single test for when drinking becomes a problem. But some signs suggest your person may need more than willpower:
You don't need to be sure. A short conversation with our team can help you make sense of what you're seeing.
Please don't push them to stop suddenly. If their body depends on alcohol, stopping all at once can be dangerous. Seizures or confusion need urgent medical help: call 000. For free, confidential advice any time, call the National Alcohol and Other Drug Hotline on 1800 250 015.
- They drink most days, or need a drink to feel normal.
- They've tried to cut down or stop, and ended up back where they started.
- They get shaky, sweaty, anxious or unwell when they don't drink.
- They hide how much they drink, or get defensive when it comes up.
- Drinking is affecting their health, work, sleep or relationships.
YOU'VE PROBABLY HEARD THIS BEFORE
When help means rehab, saying no is easy.
Many people picture help as weeks away in a residential clinic. So they find reasons not to go. You may have heard some of these:
These reasons are real to them. The good news: for many people, there's a way to get proper medical help that answers most of them.
“I'm not going to rehab.”
With Clean Slate
No residential stay. They detox in their own home, if it's safe for them.
“I can stop on my own.”
With Clean Slate
Stopping alone can be risky. A doctor manages their medication and a clinician checks in by video every day of detox.
“It always comes back.”
With Clean Slate
Detox is just the start. They get 11 months of aftercare, including their own clinician and facilitated SMART Recovery group sessions.
“I don't want anyone to know.”
With Clean Slate
The service is confidential. They generally don't need to tell their employer.
A DIFFERENT KIND OF HELP
Medical care at home. Support for a full year.
Clean Slate is a doctor-led alcohol program delivered at home. It follows the Australian treatment guidelines: safe detox first, then ongoing support so the change lasts.
SAFETY FIRST
We'll be honest about whether it's right for them.
Home detox is a recognised treatment, but only for the right person. A clinician assesses every client before any detox begins.
Home care may suit them if they…
- Have a safe, stable place to stay during detox.
- Have someone they trust to support them. That could be you.
- Want medical help without a residential stay.
- Want ongoing support after detox, especially if change hasn't lasted before.
They may need closer care if they…
- Have ever had withdrawal seizures, hallucinations or delirium (DTs).
- Have serious medical, mental health or other drug use needs.
- Don't have a safe home or reliable support.
If home detox isn't right for them, our team can point you both to other care.
YOU'RE PART OF THIS
You don't have to be their doctor.
Just be there.
Every Clean Slate client chooses a support person: someone they trust to be around during detox. If they choose you, we'll prepare you before detox starts.
What you'd do
- Be nearby during detox week, mostly in the first few days.
- Keep an eye on how they're going, and call the team if you're worried.
- Help them stick with the plan, like attending check-ins.
- Be someone they can talk to in the months after.
What you won't have to do
- Manage their medication. Their doctor and pharmacy do that.
- Make medical calls. Their clinician checks in every day of detox.
- Have all the answers. Our team is there for you too.
STARTING THE CONVERSATION
You don't need the perfect words.
There's rarely a perfect moment. These simple steps can help:
Pick a calm time.
Not when they've been drinking, and not in the middle of an argument.
Start with care, not blame.
Talk about what you’ve noticed and how you feel. "I’ve noticed…" works better than "You always…".
Keep the ask small.
You don't need them to agree to quit today. Just to look at one option.
SOMETHING YOU COULD SAY
“I love you and I've been worried. I found a program you can do from home, with a doctor. Would you take a 3-minute test to see if it could fit?”
If they say no, that's okay. Many people need a few conversations. You can come back to it.
Send them the test →Share by message on mobile, or copy the link on desktop. The test is private to them.
CHARLOTTE'S STORY
If your person isn't ready yet, that's normal.
Charlotte drank almost daily while holding family life together. She had questioned her drinking for years before finding a program she could do from home.
She booked a call, then cancelled because she was scared. Later, she booked again. Her story is a reminder that asking for help can start with uncertainty.
Read more about Charlotte's story →Charlotte, Clean Slate client. Individual experiences and outcomes vary.
ONE SMALL STEP AT A TIME
Start with a conversation. No big decision today.
You talk to our team.
A free, confidential call about your person, your worries and whether the program could fit.
They take the next step.
When they're ready, they do the 3-minute suitability test or speak with us themselves. We can't enrol anyone without their consent.
A clinician assesses them.
Their doctor and clinician check their health and history, and build a plan with them.
Detox at home.
About a week, with daily clinician video calls and you nearby.
11 months of aftercare.
Their own clinician, group sessions and practical support to keep the change going.
Cost & cover
A full year of care.
A clear cost upfront.
Know what's included, what's extra and whether their place could be funded.
- Their own clinician across the full program
- Doctor consultations before and after detox
- Seven daily clinician video calls during detox
- 11 months of aftercare and group support
Their place may be funded.
Some clients may be eligible for private health insurance or government funding. We check this before they commit.
Check insurers & funded placesWe'll confirm what applies before they commit.
SUPPORT FOR YOU
Caring for someone is hard. You deserve support as well.
Whatever your person decides, these free services support families and friends:
Al-Anon Family Groups ↗
Peer support for anyone affected by someone else's drinking.
Family Drug Support ↗
Information and support for families of people who use alcohol and other drugs.
Family and Friends Support Program ↗
Free online programs for people supporting someone with alcohol or drug use.
Breakthrough by Turning Point ↗
Practical strategies for talking to a loved one and looking after yourself.
BEFORE YOU TAKE THE FIRST STEP
Questions families often ask.
Can I sign them up for the program?
No. They need to agree to treatment and have a clinical assessment. You can talk to us first, and help them take the next step when they're ready.
Will you contact them without my permission?
No. We won't reach out to your person unless they contact us themselves or you've agreed together.
What if they say no?
That's common. Many people need a few conversations before they're ready. Our team can talk through ways to raise it again.
What if home detox isn't right for them?
If the program isn't a safe fit, our team can point you both to other options, like residential care or public services.
How much does it cost, and is it covered?
$4,200 upfront, or $410 a month for 12 months ($4,920 total). Some clients may be eligible for private health insurance or government funding. Medication and pharmacy fees are extra.
Do they have to quit forever?
Not necessarily. Some people want to stop. Others want to cut down or change their relationship with alcohol. Goals are set with them.
Do I have to be their support person?
No. They can choose another trusted person. But if they choose you, we'll help you feel ready.
WHEN YOU'RE READY, WE'RE HERE
You've already taken the first step by looking.
Talk to our team about your person. We'll listen, answer your questions and help you work out what could come next.
Talk to our team
Free call · Confidential · No commitment
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